Family Tree Dna How Soon Does Test Have to Be Sent in
Replacement DNA Test Kits
What is a Replacement Deoxyribonucleic acid Exam Kit Replacement Dna Examination Kits are kits that are sent out if one of the following happens: The original test kit gets lost or damaged on the way to […]
FamilyTreeDNA Test Process
All of our kits go through the same basic process once we accept the sample in our lab. Here are some of our most common questions about your exam status and what we do with […]
Dna Test Kit Instructions
Your DNA kit includes instructions for collecting your DNA sample (available in many languages) and a Dna Processing Consent Grade. The consent class is your written consent to let FamilyTreeDNA to process your Deoxyribonucleic acid sample. After you […]
Dna Processing Consent Form
The Deoxyribonucleic acid Processing Consent Form is included in the FamilyTreeDNA sample drove kit. This course must be signed by the donor (tester) or parent/guardian of the donor for FamilyTreeDNA to process the DNA sample. By signing […]
I accept ordered a test. How soon volition my account show the test's awaiting status?
The pending status and an estimated results date will be shown later your order is added to a weekly batch. Weekly batches are ordinarily done on Wednesday evenings. If you cheque your myFTDNA account on […]
Yous are rerunning my test. Does this mean I need to submit a new DNA sample?
In nigh cases, we will non need to request boosted samples. This is only necessary if nosotros accept exhausted the samples that you have already provided. Nosotros volition contact you and request additional samples if […]
How do I gild additional tests?
Yous may order boosted tests or upgrades online through your myFTDNA account on the Order Boosted Dna Tests page. To admission this page: ane. Sign in to your myFTDNA account. ii. On the upper-right corner, click […]
Will I get results through the post?
No. FamilyTreeDNA is an online production. Yous can access your results through your myFTDNA account.
How do I order a kit?
One time you take chosen a test, you can identify your order through the Family Tree Dna website. You take the option of ordering directly or through ane of our volunteer run projects.* To order through […]
Are you rerunning my results?
If it is more than a calendar week by the target engagement without our posting your results, it about often means that we did not get a quality result during the sequencing process. From our lab's […]
May I test the DNA of a child? Is there a minimum testing age?
You must be at to the lowest degree 18 years of age to participate or otherwise provide your own Genetic Information and to concord to the FamilyTreeDNA Terms of Service on behalf of yourself or those whom you […]
What are weekly test batches? When practise batches close?
FamilyTreeDNA processes lodge payments and kits transitioning to our laboratory in weekly batches. Batches are numbered sequentially. Lab processing begins the next business twenty-four hour period after a batch closes. Note that our Genomic Enquiry Eye lab […]
When I social club an upgrade, do you demand a new sample? How will I know if you are sending a new kit?
Near of the fourth dimension, the DNA extracted from your original examination kit is plenty for any upgrade you order. When you accept paid in full for the upgrade and the weekly batch has closed, your […]
I lost my kit. What do I practise?
Should y'all accidentally misplace or destroy your kit, please use our contact form to submit a asking to customer service. Include your kit number,* and we will have a new kit sent to you lot the next business organisation […]
I know that the group administrator for a projection has violated the GAP Guidelines. Who do I tell?
If y'all discover that a grouping ambassador or co-administrator has violated the GAP Guidelines or acted in an unethical mode, please contact u.s.a. as shortly as possible. Please explain what happened, who is involved, and how you […]
I have been sick. Will this touch the sample?
Almost illnesses will not affect your DNA and therefore will not affect your power to test. However, if y'all accept or have recently had an illness that has required antibiotics such as strep throat (Group […]
Where do you upload (post) my results? How will I know when you upload them?
One time the results of your tests are complete, we will upload them to your myFTDNA account. Nosotros volition transport you lot an electronic mail to let you know that they are ready. You lot may then view them […]
Why aren't my results back? What has caused the delay?
If information technology is more than a calendar week past the target appointment without your results being posted, information technology most oftentimes ways that we did not get a quality outcome during the sequencing process. From our lab's […]
My kit was missing a swab or a vial when I received it. How do I become a replacement?
If you are missing a swab or vial when yous receive your kit, please contact usa and be certain to include your kit number. We volition accept a replacement kit sent to you the next business solar day.
Why are you rerunning my results?
Nosotros will run your sample again if the showtime test does not provide clear and unambiguous results. This can happen for a number of reasons such equally a poor scrape or unclear results on 1 […]
Source: https://learn.familytreedna.com/dna-test-process/
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